During her keynote speech at the 2024 Chief Learning Officer (CLO) Symposium in Tucson, Nancy Coleman, Dean of Harvard Extension School and Continuing Studies, shared her “Fast Five” tips for success in the dynamic and ever-evolving world of credentialing.
In an interview with CLO, Dean Coleman provides a roadmap for professionals and organizations navigating the complexities of alternative credentials, such as certificates and microcredentials.
1. Degrees Still Matter — But They’re Not the Only Path
While bachelor’s degrees still play a significant role in many professions, alternative credentials create pathways for those entering the workforce without a traditional degree. Dean Coleman emphasizes that, as the need for workforce reskilling grows, embracing flexible and diverse credentialing options is essential.
2. Build Credentials That Stack
Alternative credentials, such as microcredentials or certificates, should be stackable. For example, a microcertificate might count toward a broader graduate certificate, which in turn could apply to a degree program. Dean Coleman believes this flexibility can ensure that learners can build a more seamless educational path in support of their lifelong learning.
3. Meet Employees Where They Are
Today’s learners expect flexibility. Employees should have options to learn online, in hybrid formats, or through in-person sessions, depending on their needs and availability. Making education adaptable and convenient ensures a smoother learning experience.
4. How Content is Applied Is Just as Important as Access
With unlimited content available, it’s no longer just about access but about meaningful delivery. Dean Coleman stresses the importance of integrating real-world scenarios and advanced tools, such as AI, into learning experiences. This practical focus makes education more relevant and impactful.
5. Strengthen Strategic Partnerships
Partnerships are essential in creating credible, high-quality alternative credentials. Collaborate with organizations or institutions that bring academic credibility, set clear standards, and align with your goals. These partnerships enable organizations to develop agile, short-form credentials that meet immediate workforce needs.
